Service Master were my heroes -- first coming to help with cleanup following a collapse of my bathroom ceiling. Next, a team of two came out to shampoo the carpeting, then to clean all outside windows. All of your team members, Tim, Tom, etc. and Derek were outstanding with their professionalism, quality of work, and even a sense of humor at a time when it was most needed. I will (and already have) recommended Service Master to friends. Thank you, thank you.