FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We strive to maintain competitive pricing and are flexible in working with our clients' budgets. Our payment options include credit cards, monthly installments (subject to approval), cash, checks (with clearance before starting the job), and even cryptocurrencies like Bitcoin . We aim to provide convenience and accommodate various preferences for a seamless transaction process.
- What is your typical process for working with a new customer?
Our process for working with new customers begins with an initial consultation to understand their needs. We then assess project requirements, provide a detailed estimate, and discuss flexible payment options, including credit cards, monthly installments (subject to approval), cash, checks (with clearance before starting the job), and even cryptocurrencies like Bitcoin. Once an agreement is reached, we schedule the job, maintaining open communication throughout the process. Our ultimate aim is to not only deliver a top-notch HVAC system but also ensure our customers are happy and satisfied with the results. From consultation to installation, we are dedicated to making the experience smooth and tailored to each customer's preferences.
- What education and/or training do you have that relates to your work?
I possess an extensive array of licenses and certifications, including: - EPA Universal R22 & R410 License - EPA 609 License - Warm Air Tech Installer License - Sheet Metal Tech Duct Work License - OSHA 10 Certification - OSHA 30 Certification - Nest Pro Installer Certification - HVAC Preventative Maintenance Certification - HVAC Air Quality Certification - Fujitsu Mini Split Installer Certification - Gastite Gas Shield Certification Additionally, I am fully licensed and insured.