Geeks on Site

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Zip code

Computer issue

Computer type

Desktop or laptop

About

Geeks on Site has been a leading computer repair and technology service provider since 2002. We provide expert support for a wide range of technology needs, including computer repair, slow performance, software problems, virus and malware removal, Wi-Fi and connectivity issues, device setup, troubleshooting, TV mounting, smart home installations, and more. We proudly serve customers throughout the Philadelphia metro area and surrounding communities across Southeastern Pennsylvania and nearby South Jersey. Our technicians assist customers across Philadelphia, Upper Darby, Bensalem, King of Prussia, Norristown, Media, Cherry Hill, Camden, and nearby areas.

Overview

Hired 11 times

Serves Philadelphia, PA

Background checked

201 employees

24 years in business

Business hours

Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm

Payment methods

This pro accepts payments via Credit card.

Social media

Facebook, Instagram

Services offered

Computer issue

Computer type

PC

Mac (Apple)

Desktop or laptop

Desktop

Laptop

Projects and media

Reviews

Customers rated this pro highly for value, professionalism, and work quality.

Good 4.2

79 reviews

5

74%

4

6%

3

1%

2

1%

1

18%

Your trust means everything to us. Learn about our review guidelines.

Read reviews that mention:

Pat M.

1 month ago

•

Hired on Thumbtack

He explained our issue well and offer us our options witch resolve our issue. He stayed to complete the job to make sure we were happy

Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location • Remotely (phone or internet)

Computer Repair

Cathy

Oct 5, 2026

•

From Google

When I call Geeks on Site, it is always to do a Monthly Tune-up on my computer and to check if I have anything that would harm my computer. They always do a great job and there are no problems.

Geeks on Site's reply

Hi Cathy, we're thrilled to hear that you had a positive experience with Geeks On Site and that our tech services met your expectations. Our team works hard to deliver outstanding solutions and excellent customer service, so your feedback means a lot to us. We're grateful for your support and look forward to serving you again in the future. If you ever need assistance with any tech-related issues, don't hesitate to reach out. Thank you for choosing Geeks On Site!

Eileen C.

Oct 4, 2026

•

From Google

have had Geeks on site for a few years now, and they keep my laptop in good shape. they are professional and personable. Thank you so much.

Geeks on Site's reply

Hi Eileen, we're thrilled to hear that you had a positive experience with Geeks On Site and that our tech services met your expectations. Our team works hard to deliver outstanding solutions and excellent customer service, so your feedback means a lot to us. We're grateful for your support and look forward to serving you again in the future. If you ever need assistance with any tech-related issues, don't hesitate to reach out. Thank you for choosing Geeks On Site!

Rose L.

Oct 2, 2026

•

From Google

My computer was not working at all and I could only get a black screen with tones in the background that told me items were trying to load but I could not see them. The technician fixed my computer just fine, and the person who spoke to me on the phone was also very kind and helpful. Periodically my computer does something that I cannot handle alone, and I would be lost without the Geeks to help me. Thank you for your skills and your willingness to get me back online.

Geeks on Site's reply

Hi Rose, we're thrilled to hear that you had a positive experience with Geeks On Site and that our tech services met your expectations. Our team works hard to deliver outstanding solutions and excellent customer service, so your feedback means a lot to us. We're grateful for your support and look forward to serving you again in the future. If you ever need assistance with any tech-related issues, don't hesitate to reach out. Thank you for choosing Geeks On Site!

Pat G.

Oct 1, 2026

•

From Google

The agent I spoke with tried everything she could , but the issue I have could not be resolved remotely. Therefore, a home visit has been scheduled. I have always received excellent service from Geeks on Site.

Geeks on Site's reply

Hi Pat, we're thrilled to hear that you had a positive experience with Geeks On Site and that our tech services met your expectations. Our team works hard to deliver outstanding solutions and excellent customer service, so your feedback means a lot to us. We're grateful for your support and look forward to serving you again in the future. If you ever need assistance with any tech-related issues, don't hesitate to reach out. Thank you for choosing Geeks On Site!

Credentials

Background Check

Jorge Otte

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We offer different service options: Flat fee, hourly rate, block rates and monthly subscriptions. We provide more accurate pricing once we conduct a diagnosis of the issue.
What is your typical process for working with a new customer?
Once we receive your request and confirm details and payment, we can usually have a tech out to you the same or next day, or solve the issue remotely depending on the type of problem.
What education and/or training do you have that relates to your work?
Our technicians handling support have a minimum of 3 years computer repair & support experience and carry a variety of industry certifications from CompTIA, Microsoft, and Cisco.

Geeks on Site

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