FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers should know that our pricing for cleaning services is transparent and tailored to fit their specific needs. We offer competitive rates based on the size of the home, the type of cleaning required (regular, deep, or specialized), and any additional services requested. Our goal is to provide fair and affordable pricing while maintaining the highest standards of quality and professionalism. We also offer flexible scheduling options to accommodate our customers' busy lifestyles. Transparency and customer satisfaction are our top priorities, so we encourage customers to reach out for a personalized quote and discuss any questions or concerns
- What is your typical process for working with a new customer?
Our typical process for working with new customers in our cleaning service involves: 1. Inquiry 2. Consultation 3. Assessment 4. Customized Quote 5. Agreement 6. Preparation 7. Cleaning Service 8. Quality Assurance 9. Customer Feedback 10. Follow-Up This streamlined process ensures a seamless and satisfactory experience for our customers, from initial inquiry to follow-up after the cleaning service.
- What education and/or training do you have that relates to your work?
Before cleaning professionally, training typically covers: 1. Cleaning techniques 2. Safety procedures 3. Product knowledge 4. Customer service skills 5. Time management 6. Health and hygiene standards 7. Equipment handling 8. Specialized cleaning tasks.