FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers should know that my pricing is based on factors such as the size of the home, the scope of cleaning required, and the frequency of services. I may offer discounts for regular cleaning schedules or additional services. Fees may apply for specific cleaning tasks that require extra time or effort. I strive to be transparent about pricing and ensure that customers understand the value they receive for their investment in cleaning services.
- What is your typical process for working with a new customer?
My typical process for working with a new customer involves: 1. **Initial Contact**: Discussing their cleaning needs, scheduling preferences, and any specific instructions or areas of focus. 2. **Assessment**: Visiting the home to assess the size, layout, and specific cleaning requirements. 3. **Agreement**: Agreeing on the scope of work, frequency of cleaning, and pricing. 4. **Execution**: Performing the cleaning services according to the agreed-upon schedule and standards. 5. **Feedback**: Gathering feedback from the customer to ensure satisfaction and making adjustments as needed for future cleanings.
- What education and/or training do you have that relates to your work?
I have practical experience and skills in house cleaning gained through working with various clients and maintaining cleanliness at home myself.