FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Livia Cleaning Service, we believe in fair, honest, and transparent pricing. Our prices are based on the size and condition of the home, as well as the type of cleaning requested. We offer competitive rates, with discounts available for recurring services such as weekly, biweekly, or monthly cleanings. There are no hidden fees, and we always discuss pricing with our customers before starting any service.
- What is your typical process for working with a new customer?
Our process is simple and customer-focused. We begin by discussing the client’s cleaning needs, schedule, and expectations. After gathering the details, we provide a personalized estimate. Once the service is scheduled, our team arrives on time, fully prepared, and ready to deliver high-quality cleaning with attention to detail. We always strive to ensure customer satisfaction and open communication throughout the process.
- What education and/or training do you have that relates to your work?
Our team has hands-on experience and training in residential cleaning techniques, proper sanitation practices, organization, and customer service. We are committed to maintaining high cleaning standards, using safe and effective methods to leave every home fresh, clean, and comfortable.