FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I try to keep pricing fair and flexible. Every home is different, so I offer customized quotes based on the size of the space, level of cleaning needed, and frequency. I’m always transparent about costs—no hidden fees—and I do my best to find a price point that works well for both of us.
- What is your typical process for working with a new customer?
I usually start with a quick conversation—either by phone or message—to understand your cleaning needs and expectations. From there, we’ll set up a walkthrough or gather the details needed to provide an accurate estimate. Once you approve, we get your first clean scheduled right away. Simple, honest, and efficient!
- What education and/or training do you have that relates to your work?
I’ve built ProClean Elite from the ground up, learning through hands-on experience and by working with all types of clients and homes. I’ve also trained my team personally to follow our standard of care, using professional techniques and high-quality products that deliver consistent results.