FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer a range of moving packages so you can choose the level of support that fits your budget. The Premium Move is our highest level of service and includes full home packing, TV boxes, large-item wrapping, mattress covers, and furniture disassembly/reassembly. With our most popular option, the Full-Service Move, you pack your own belongings and our crew will wrap large-items, and handle major furniture disassembly/reassembly. For those seeking a no-frills, budget-friendly option, our Budget Move is our most efficient option. It does not include extra wrapping or materials so you’re responsible for making sure your large items are protected.
- What is your typical process for working with a new customer?
Moving with Flex is simple. Once you reach out, our team will give you a call to chat through the details and provide an instant, free quote. We offer several different packages, so you can pick the level of help that actually fits your budget.
- What education and/or training do you have that relates to your work?
Our movers are pros who specialize in the "heavy lifting”. They’re specifically trained in property protection and high-efficiency loading, so your stuff stays safe and the job gets done fast.