Sr. Citizen Personal & Technical Support

Technology & Personal Support Specialist for Seniors Helping Seniors Stay Connected, Confident, and Independent Technology is evolving rapidly, and many seniors are being left behind. I provide patient, one-on-one support to help older adults confidently use their phones, computers, online accounts, and digital services. Services are tailored to each individual's comfort level and learning pace, with a focus on building confidence, reducing frustration, and maintaining independence. Whether you need help setting up a new device, accessing telehealth appointments, managing passwords, organizing important information, or learning how to safely bank online, I provide compassionate, step-by-step guidance in plain language. Services Offered Mobile Phone & Tablet Support • Smartphone setup and training• iPhone and Android assistance• Contacts and address book management• Text messaging and photo sharing• App installation and updates• Voicemail setup and retrieval Email & Account Management • Email account creation• Password resets and recovery• Password organization and storage assistance• Online account setup• Security and scam awareness education• Two-factor authentication assistance Telehealth & Medical Support • Telehealth appointment setup• Patient portal assistance• Online prescription management• Medical appointment reminders• Video visit preparation and testing Online Banking & Bill Pay • Online banking navigation• Electronic bill payment setup• Account access assistance• Digital payment education• Fraud and scam prevention guidance Household Organization Support • Digital file organization• Calendar and reminder setup• Contact list management• Important document organization• Family communication tools Technology Coaching • One-on-one technology training• Beginner computer skills• Internet navigation• Video calling (Zoom, FaceTime, Teams)• Social media basics• Online shopping assistance Why Clients Hire Me ✓ Patient and easy to work with✓ No technical jargon or confusing explanations✓ Step-by-step instruction at your pace✓ In-home and remote support available✓ Focused on independence, confidence, and safety✓ Trusted support for seniors and their families My Mission Technology is moving faster than ever, and many seniors feel overwhelmed by constant changes. My goal is to bridge the digital divide by providing compassionate support, practical instruction, and personalized assistance that empowers older adults to remain independent, informed, and connected to the people and services that matter most. Ask me about: * “Ask Me Anything” technology sessions * Family caregiver support * New device setup packages * Scam and fraud prevention workshops * Church senior ministry technology classes * Retirement community technology coaching