MyIT Vision
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Skills
Role
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About
Business, Workforce, and Technology Consulting for Small Businesses, Nonprofits, and Emerging Professionals
Why Hire MyIT Vision?
MyIT Vision helps organizations, leaders, and professionals strengthen performance through business consulting, workforce development, technology services, and professional coaching.
With more than 25 years of experience leading IT service management organizations, service desks, workforce development initiatives, and operational improvement programs, we bring both strategic insight and practical, real-world experience to every engagement.
Services Include
✔ Business Consulting & Operational Improvement
✔ Workforce Development & Career Readiness Programs
✔ Professional Presentation Development & Executive Briefings
✔ Website Development & Digital Presence Support
✔ On-Call Technical Troubleshooting & End-User Support
✔ IT Service Desk Leadership Coaching
✔ IT Service Desk Agent Coaching & Performance Development
✔ ServiceNow Reporting, Dashboard Analytics & KPI Training
✔ ITSM Process Improvement & Service Delivery Optimization
✔ Leadership Development & Professional Mentoring
What Makes Us Different
We don’t just teach theory—we share proven practices developed through decades of experience supporting federal agencies, law firms, enterprise organizations, educational institutions, nonprofits, and managed service providers.
Whether you are:
* A new Service Desk Manager seeking leadership guidance,
* A Service Desk Analyst looking to strengthen customer service and troubleshooting skills,
* An organization needing ServiceNow reporting and dashboard training,
* A business requiring professional presentations or operational consulting,
* A faith-based organization seeking to standup a workforce development training program,
MyIT Vision delivers practical, actionable solutions tailored to your goals.
Our Commitment
We focus on helping clients:
* Improve performance and productivity
* Strengthen leadership capabilities
* Develop workforce readiness and career growth
* Increase operational efficiency
* Leverage technology more effectively
* Build confidence through coaching and training
At MyIT Vision, we believe successful organizations are built when people, processes, and technology work together. We help make that happen.
Overview
Background checked
2 employees
8 years in business
Business hours
SunClosedMon7:00 am - 7:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Credit card, PayPal, Venmo, and Zelle.
Services offered
Role
Administrative assistant
Accountant / bookkeeper
Skills
Data entry
Word processing
Spreadsheets
Filing and organization
Work location
I work remotely (phone or internet)
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
5.0
2 reviews
5
100%
4
0%
3
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2
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1
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Etta S.
May 9, 2025
I couldn’t select all 5 or I would’ve included Value and Punctuality. The Personal Touch team were amazing. They currently manage three properties and two with complete renovations. It was overwhelming but Cynthia offered to project manage the renovations. She pulled together a team of licensed contractors to do everything from removing walls, rebuilding floors, painting, electrical - just all of it. All while, managing the other properties. Each week I was provided a summary of remaining tasks, what was completed, next steps, and any new tasks to be addressed. The communication was unparalleled to none. She even helped out with interior decorating and selecting furniture! She was actually a bargain of sorts.
Victoria M.
May 5, 2025
I travel extensively, and Cynthia has managed our family properties—including one in probate estate—for several years. She’s absolutely amazing. Cynthia stayed on top of every detail: coordinating thorough inspections, handling maintenance and repairs, and taking care of all the typical landlord-tenant responsibilities. Her reliability, professionalism, and attention to detail gave me complete peace of mind, no matter where I was in the world.
Credentials
Background Check
Cynthia Higgins