My experience with John Carson Relocation was related to a long distance (1000 miles) move of household goods, tools, and yard equipment. Mr. Carson is a friendly and straight forward person. He was always on time, and kept in contact with me throughout the planning, loading, and moving so there were no surprises or worries about the timing of activities. He has integrity with regard to taking care of his customers' goods and
their property. In the case where some damage did occur,
he was quick to acknowledge it and 100% willing to make things right. He also went the "extra mile" to mail a piece of hardware that, unknown to everyone (including me) at the time of unloading, came off a furniture item and ended up going back to Pennsylvania on the truck. My only criticism of the move would be that I believe more care could have been applied to the moving of large furniture pieces (especially a piano). This includes the physical moving from the house to the truck and the blanketing of the items prior to removal from the house. John was short-handed during the pick-up and unloading due to some people having the flu. Not having enough help made the job more difficult and made protection of the furniture less than it should have been. That said, with roughly 45 moving boxes of items shipped along with the furniture pieces, all the boxed items arrived in good shape with no blemishes or damage of any kind.