What types of customers have you worked with?
The services we provide for residential cleaning include thorough bathroom and kitchen cleaning(floors on hands and knees), detail dusting, vacuuming carpets and floors, damp mopping, with microfiber mop, all other hard floor surfaces and emptying trash.
For commercial cleaning we specialize in 5 evening a week service - wiping entry glass, mopping entry and lobby floors, restoom cleaning, kitchen/break room cleaning, dusting and vacuuming, emptying trash and recyclables.
We also provide commercial cleaning with less frequency, like 2-3 day a week service, with same services provided for 5 day a week cleaning.
What advice would you give a customer looking to hire a provider in your area of work?
When hiring any service professional there are a few things you can do to help in getting a credible, qualified company.
1. If possible, get referrals from family and friends
2. Whether you have a referral or not, go to their website and check places like Thumbtack.com, LinkedIn and Merchantcircle.com for ratings and reviews. Most companies today should have an online presence, although there are exceptions.
3. Find out how long they have been in business, whether they are a national vs local company. I always like to give my business to local when I can. Find out if they are bonded and insured, etc. - most of this info can be obtained online.
4. Start contacting the companies that show promise - 2-3 at the most. (Anymore then that is just overkill). When speaking with the owner or representative of the company do you get a sense of trust and competence?
5. You may ask for a rough estimate over the phone or e-mail, but to get an accurate cost proposal, they will most likely need to do a walk-through of your home or office.
6. Remember, the saying "you get what you pay for" is true. I am not suggesting to always choose the most expensive service, but be aware of the low ball price! Also, any discount that is good for "today" only should be a red flag to avoid that provider. You should never be forced to make an impulse decision.
7. Trust your instincts - do you like the person you spoke with and/or met? Do you get a sense of professionalism? Would you want to do business with them on a long-term basis? These things matter and should be part of your selection process.
Follow this guidline and you will find a great company to work with.
