FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Storm Guard, we believe in providing upfront pricing transparency so our customers can make informed decisions. When it comes to the cost of our roofing and siding services, there are a few key things to be aware of: Material and Labor Costs - The total project price is comprised of the cost of high-quality roofing and siding materials, as well as the labor required for proper installation. We source materials from trusted manufacturers to ensure the best possible value. Customization and Add-Ons - Pricing can vary based on the specific requirements and customizations of each job. Things like roof complexity, siding profiles, energy-efficient upgrades, and any necessary repairs will impact the overall cost. Discounts and Promotions - We regularly offer promotional discounts and rebates to help offset the investment for our customers. These include seasonal sales, manufacturer incentives, and other special discounts. Flexible Financing - To make significant exterior renovations more accessible, we partner with reputable lenders to provide flexible financing options. This includes loans, payment plans, and same-as-cash programs to suit diverse budgetary needs. The best way to get an accurate, personalized price quote is to schedule a free consultation with one of our experienced representatives. They will carefully assess your property, discuss your goals, and provide a detailed proposal outlining all associated costs.
- What is your typical process for working with a new customer?
When you reach out to us, our first step is to schedule a free, in-person consultation at your home. During this initial meeting, we will: Assess Your Exterior Project Needs - We'll thoroughly inspect your property exterior to evaluate its condition and determine the best course of action, whether that's a repair or full replacement. Provide a Detailed Estimate - Based on our assessment, we'll provide you with a comprehensive, written estimate that outlines all costs upfront. This includes material expenses, labor, and any other fees. Discuss Financing Options - If needed, we'll walk you through the flexible financing plans we offer to help make the project fit your budget. Answer All Your Questions - We encourage you to ask us anything - we want to make sure you feel informed and confident throughout the entire process. Once you approve the estimate, we'll work with you to schedule a convenient time to begin the project. Our team will handle everything from permits to clean-up, keeping you updated every step of the way. The goal is to make your home improvement as smooth and stress-free as possible.
- What education and/or training do you have that relates to your work?
Our team's credentials demonstrate our advanced skills in roofing and siding solutions for residential homes. We are proud to hold two elite certifications from CertainTeed - the ShingleMaster Premier and Siding Master Craftsman designations. As CertainTeed ShingleMaster Premier Contractor, our technicians have undergone rigorous training and testing to master best practices for proper shingle installation, roof ventilation, and addressing complex roofing challenges. This specialized knowledge allows us to deliver exceptional workmanship and customer service for all your roofing needs. In addition, we are CertainTeed Siding Master Craftsmen - a credential that required our crews to demonstrate expertise in areas like proper siding installation techniques, ensuring optimal weatherproofing and energy efficiency, and identifying and resolving common siding issues. This siding mastery, combined with our roofing expertise, makes us a true one-stop-shop for all your home's exterior needs. To maintain this high level of proficiency, our teams also participate in ongoing education to stay current on the latest industry innovations and building codes. With our advanced certifications and commitment to continuous learning, you can trust that we have the comprehensive expertise to transform the look and performance of your home's exteriors.