FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
A flat hourly rate + materials, also known as t&m is often cheaper than a quote. With a quote contractors have to give a safe guess to ensure they make money, which means you end up paying more.
- What is your typical process for working with a new customer?
We typically walk through and create a plan for what you need done. If our crew isn't the best fit for a particular task then we will bring in a specialty crew. HVAC work would be one example of when we'd refer work.
- What education and/or training do you have that relates to your work?
Business degree from PSU and 15 plus years of contracting experience.