Floor Coverings International Chester County

Offers remote services

Discounts available

Offers remote services

Discounts available

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Introduction: We provide the best in-home flooring experience. We run your entire project from start to finish. With us, you are not just a number, you are family. We choose only the best installers and the highest quality products at competitive prices, with no hidden charges. You can have confidence your job will be completed professionally and to your satisfaction. We make the process quick and easy by bringing over 3,000 samples to your home or project site in our Mobile Showroom. Let us show you how we can help you get the floors you love! I’d love to offer you a free in-home estimate to discuss your specific needs and to give you the most accurate quote for your job. We believe in our mission, and we make sure all of our clients are 100% satisfied when the job is completed. We are happy when our customers are happy. We love seeing the look on our customers' faces when they see their new floors for the first time. We enjoy solving flooring problems for our customers, and making sure they get a floor they love that is going to last! We make sure that all of our products meet or exceed indoor air quality standards, and are of the highest quality, so we know our customers will be safe, and enjoy their floors for years to come.

Overview

Hired 25 times

Background checked

Verified business

License verified

6 employees

14 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, and Venmo.

Social media

Facebook

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Featured Projects

72 photos

Replacing Carpet with Hardwood
Floor Installation or Replacement

Reviews

Customers rated this pro highly for punctuality, work quality, and value.

Excellent 4.9

22 reviews

5

91%

4

5%

3

4%

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Read reviews that mention:

Eric H.

Sep 27, 2021

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Hired on Thumbtack

Lori and her team are phenomenal! They are no pressure, offered a great selection, and really hold your hand during the process. They replaced all our floors and carpets under budget and in record time. So easy to work with. I would highly recommend getting a quote from this amazing company. They stand by their products and will always make it right.

Details: Laminate • 2,001 - 3,000 sq ft • Carpet • Homeowner or property manager (not done) • Home

Floor Installation or Replacement

CHUCK B.

Sep 21, 2016

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Hired on Thumbtack

Our project required the removal of wall to wall carpeting, existing wood floor preparation, and installation of new Bruce wood flooring. Tony was very amiable and informative on his visit prior to being awarded the job. His crew arrived as scheduled and began work immeadiately, there was no standing around. There was one unexpected finding in a portion of the existing floor that I was advised of and what alternatives were available. The job proceeded and his crew was willing to work into the night to finish, however my decision was to have them come back the next day. Again no problem, they arrived as scheduled and finished on time. Again the crew was very concerned about their quality of work and there clean up was exceptional. I would have no problem recommending Tony and associates.

Hardwood Floor Refinishing

Thumbtack Customer

Nov 28, 2020

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From Google

We used FCI to sand and finish existing hardwood floors and install carpet and tile in our new home. Lori, Ed and Kim are great to work with and were very responsive to our questions and concerns. The installation crews were professional and hard working. I was surprised how quickly everything was able to be accomplished. I would recommend FCI to anyone looking for professional quality flooring options.

Floor Coverings International Chester County's reply

Thanks for the great review, Allie! We really enjoyed working with you to update your floors. Let us know if we can help you in the future.

Thumbtack Customer

Oct 29, 2020

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From Google

Great experience. Ed, our salesman, came out promptly and offered us good options. Kim handled scheduling that met our needs. Installation was perfect....our basement carpet is beautiful! I would definitely use FCI again. Highly recommended.

Floor Coverings International Chester County's reply

Thanks, Jeff! It was our pleasure working with you. Enjoy your new basement!

Thumbtack Customer

Jan 13, 2021

·

From Google

I am a decorator based in Downingtown PA. Lori Hood and Floor Coverings International in West Chester has been my "Go to" source for my clients for years. Their products, installation and customer service are all top notch, and pricing is fair and competitive. It is such a huge advantage to see flooring options right in your actual rooms, with all your furniture and wall colors and lighting and adjacent floors! I highly recommend. Susan Miner Interior Designs, "The Affordable Decorator"

Floor Coverings International Chester County's reply

Susan, it is my pleasure to work with you and your customers to bring together great style and design, with beautiful and durable floors!

Credentials

License

License Type: Home Improvement Contractor (PA)

License verified on 2/5/2021

Business Verified

Floor Coverings International Chester County verified

Background Check

Lori Hood

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Each project is different, so we give you a completely free, professional consultation. We bring over 3,000 samples to you I n our mobile showroom, and we provide an exact price to complete your project.
What is your typical process for working with a new customer?
Not all flooring companies are alike in terms of quality and service in product, installation, and follow-up after the job. We don't want our customers to be hurt by these practices. So, we strive to excel in all of these areas. Keeping in mind clients come first.
What education and/or training do you have that relates to your work?
We are obligated to travel to our head office 3 times a year to keep up with the trends in new flooring. All of our installers are certified and insured and have worked for us for many years. This is how we ensure the quality and professionalism of our work.

Floor Coverings International Chester County

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