- What should the customer know about your pricing (e.g., discounts, fees)?
Each project is different, so we give you a completely free, professional consultation. We bring over 3,000 samples to you I n our mobile showroom, and we provide an exact price to complete your project.
- What is your typical process for working with a new customer?
Not all flooring companies are alike in terms of quality and service in product, installation, and follow-up after the job. We don't want our customers to be hurt by these practices. So, we strive to excel in all of these areas. Keeping in mind clients come first.
- What education and/or training do you have that relates to your work?
We are obligated to travel to our head office 3 times a year to keep up with the trends in new flooring. All of our installers are certified and insured and have worked for us for many years. This is how we ensure the quality and professionalism of our work.