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I give Reliable Movers & packers a 5, being a critical person at times I found them to be professional , fast, & friendly, no complaints I highly recommend them. Thank-you. Michael & Jennifer & Staff especially for the TLC with my Grandfather clock that was a wedding gift from my husband, Dick.
We wish we could say this was an awesome experience, but it definitely had some difficulties. Garrett sent 4 movers and a 28-foot box truck for our move. We were moving an entire household from 3 storage units and some additional stops for other items. The crew arrived about 45 minutes late (we were not charged for the time) to the storage facility. The load in went fine. The first unload seemed to take longer than what we thought was reasonable with 4 guys. We had some concerns regarding the crew (i.e. complaining, slowness, etc.). We called Garrett, who called the crew and the concerns were addressed. Garrett was very apologetic. The second trip went smoother also noting this was after Garrett spoke with the guys. We also had some issues with fragile items being broken. We again spoke with Garrett. While it was not covered under his insurance, we worked to come up with a reasonable and amicable solution. The move was scheduled to take about 6-8 hours; the crew was here for about 12 hours. The quote and agreement we had with Garrett was an hourly rate, so it cost us much more than we planned on. Because of the time it took, we also have things we will have to move ourselves. They also did not assemble furniture. Besides what seems like many negative aspects there were also positives. The guys moved a large, heavy wood-stove out of the house for us. They were personable, polite and careful. Garrett was attentive and understanding. He did what he could from a distance to make things right and easier for us.
Ruben and his team were absolutely wonderful! They were courteous, careful with our furniture, and went above and beyond -- from dismantling furniture in our old apartment to helping stage everything in our new place. They arrived at 10:00 AM and stayed until 9:30 PM, providing stellar service the entire time. I have never worked with such great movers and, if we move again, we'll be working with Ruben Rivera again.
Amazing! Sarah called to schedule an appointment within 15 minutes of me hiring them. My piano was moved the very next day. The movers were extremely knowledgeable and very very friendly. And their quote was way more reasonable than the others I received. Great work at an inexpensive price equals a five star rating! If I ever need to move a piano again, these are definitely my guys!
Great experience, very professional movers. Would highly recommend to anyone.
All Right Organizing delivers professional service with a smile. They don't just come in and "dump" your items, but instead hold your hand through the process of making space, organizing and storing your valued assets! Great for professionals in the office!
Tom was very quick to jump in a straighten out a major issue another person caused great pricing clean work