- What should the customer know about your pricing (e.g., discounts, fees)?
Labor-Only & In-House moving services starting at $200 (induces dollies and a basic set of tools). Truck & Labor services starting at $500 (includes furniture pads, straps, dollies, a basic set of tools, driving service, fuel cost, mileage). We have 16' and 26' box trucks available. Also offering (priced on a case-by-case basis): Packing Services Specialty/Oversized Items
- What is your typical process for working with a new customer?
The first details we collect about a move are service date, residence type/size, the city of origin, and the city of destination. With this information, general pricing can be given based on averages of other projects with similar details. To give a more accurate estimate of total project cost, a complete inventory is collected, as well as the details of properties involved with a move. A personalized estimate can be generated based on the needs and budget of a particular customer and project.
- What education and/or training do you have that relates to your work?
Kane & Family Movers has been in operation since 2016, having nearly eight years of on-the-job experience. Emily, office manager/co-owner, possesses a Associate's Degree in Business Administration. She handles all customer interactions personally from initial contact to final billing. Todd, operations specialist/co-owner, has experience with a previous moving company and a background in construction. He is present on jobs either as a crew leader or supervisor multiple days per week. All crew members are trained by him personally in procedure, technique, and safety prior to being dispatched to the field.