Let me start off by saying I know next to nothing about central ac or it's repairs so I can't really tell anyone if I got a good deal ,you would have to make that determination on your own from my review..
Messages thumbtack on a Friday and on Saturday had 5 matches , Robert was only one that was ok communicating through thumbtack messages . We messages 5-7 times then I called him Sunday afternoon , he called me later that same day to schedule a day to look at my unit .
Tue he arrived on time , called 39 mins ahead to say he was on his way , he arrived with another guy ( forgot the name )
Both were very nice and easy to talk to .
They took 20 mins looking and taking apart the unit and then determined it was a piece that the wiring all plugs into that needed replacing ( it had melted due to one wire not being installed properly ). Was $300 to do that .they came back in an hour with the piece and changed it .
Got a call 15-20 mins after they replaced it , Robert said the condenser or compressor was bad (can't remember which one) and unit need to be replaced .. Called me back in 15 mins with quote of 2100-300 for the work they already did so $1800 was tbe final cost .unit was installed the next day an hour earlier than expected , which was nice since it was 90 that day .
Only reason I didn't give 5 stars was I would have liked a chance to choose the brand of unit I got, had a goodman which they said is excellent and got one that's different ,
They said it comparable and as long as it last for a while like tne lady one (9 years) I will be ok with it..
I will most definitely use them again and would recommend them to anyone .. Wife and sister in law had to be home whole I was at work and they installed and they agreed that they were gentleman and very professional ..