Although they were new here they sent us many reviews that made us feel comfortable and more importantly, spoke to us like family. Real personable people to deal with. They came in at a reasonable price, came on-time, called before arriving to confirm and did a great job installing our new boiler. We were new to High Efficiency Combi unit and with their help now are very informed and have a great new Bosch unit. Clean, professional, courteous, just a great bunch to do business with. Highly recommend this firm to anyone thinking of upgrading boilers, they blew the competition away as far as knowledge in this arena. Love all the hot water.