FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is based on the size of the space, the level of cleaning needed, and the time it takes to do the job right. I offer free estimates before any work begins so there are no surprises later. For larger or recurring jobs, I offer package discounts and loyalty pricing for repeat customers. Deep cleans, move-in/move-out services, and heavy restorations are quoted individually, since every home is a little different. There are no hidden fees—supplies, equipment, and travel within the service area are always included. My goal is to make it fair, transparent, and worth every dollar spent.
- What is your typical process for working with a new customer?
When I start with a new customer, I like to keep things simple and clear. First, I get a quick idea of what they need—whether it’s a deep clean, recurring maintenance, or prep for a renovation. From there, I offer a free estimate (on-site or virtual) so they know exactly what to expect before we start. Once we agree on the plan and price, I show up on time, bring all the supplies, and walk through the space with the customer to make sure every detail is covered. After the job’s done, I do a quick final check to make sure everything meets the standard I’d want in my own home.
- What education and/or training do you have that relates to your work?
I’m trained and certified in several areas related to home and property maintenance, including cleaning safety standards, surface sanitation, and chemical handling. I also have hands-on experience from years of residential and commercial cleaning, property upkeep, and general maintenance work. Beyond that, I’ve completed courses in healthcare and environmental safety, which gave me a strong understanding of hygiene protocols and attention to detail—skills that translate directly into the quality of my cleaning and maintenance services today.