FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For on-site installs, we have a $350 pre tax minimum. Installation is 20% of the subtotal. Delivery is $3/mile with a $60 minimum. If we must return to pickup rental items, return mileage will be added.
- What is your typical process for working with a new customer?
We start by learning about your event, vision, and budget. From there, we recommend décor options that best fit your space and goals, provide a detailed quote, and handle the logistics from design through installation. Our goal is to make the process easy, organized, and stress-free from start to finish.
- What education and/or training do you have that relates to your work?
Our team has completed professional training in balloon design, installation techniques, event styling, and large-scale décor. We also regularly attend industry conferences and continuing education opportunities to stay current on new techniques, products, trends, and safety standards.