FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is fair, transparent, and tailored to your home’s needs—no hidden fees, ever. We offer competitive rates, seasonal discounts, and flexible financing to make quality roofing affordable. Every estimate is detailed and explained so you know exactly what you’re paying for.
- What is your typical process for working with a new customer?
We start with a quick conversation to learn about your roofing needs and schedule a free, no-pressure inspection. After checking your roof, we’ll walk you through photos, explain any issues in plain language, and give you a clear, written estimate. If you decide to move forward, we’ll handle permits, scheduling, and the work itself—keeping you updated every step of the way until your new roof is finished and you’re 100% satisfied.
- What education and/or training do you have that relates to your work?
We bring over 15 years of hands-on roofing experience right here in the Carolinas. Our team is trained in the latest roofing materials, installation techniques, and safety standards. We’ve worked through every type of coastal weather challenge, from hurricane damage to everyday wear, so we know what it takes to protect Lowcountry homes.