FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer free inspections and honest, upfront estimates with no hidden fees. Every home is different, so pricing is based on the size of your project, the materials you choose, and the work needed. We also offer financing options to help make larger projects more manageable.
- What is your typical process for working with a new customer?
Every project starts with a conversation. We'll inspect your home, listen to your concerns, and walk you through our recommendations without any pressure. Once you're ready to move forward, we'll handle the planning, scheduling, and installation while keeping you updated every step of the way. Our goal is to make the entire process simple and stress-free.
- What education and/or training do you have that relates to your work?
Our team receives ongoing training in roofing and exterior restoration, installation best practices, safety standards, and manufacturer requirements. As part of the Storm Guard family, we stay up to date on the latest products and techniques so we can provide quality workmanship our customers can count on.