FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is straightforward with no hidden fees. Residential cleaning starts at $120 for a 1 bedroom home. We offer optional add-ons including deep cleaning, move in/out, inside oven, inside fridge, inside cabinets, and inside windows. First time customers receive 10% off their first booking. We accept all major payment methods and payment is processed securely online.
- What is your typical process for working with a new customer?
It’s simple. Customer reaches out or books online on our website. We confirm the date, time, home size and any add-ons. Our vetted cleaner arrives on time with all supplies. After the clean we follow up to make sure everything met your expectations. We make it completely hassle free.
- What education and/or training do you have that relates to your work?
Our cleaners are experienced with 5+ years and trained on professional cleaning standards, product usage, and customer care before their first job. I personally study business operations, customer service, and systems management to ensure CleanLane Network runs efficiently and delivers consistent results every time.