Carolina Custom Mounts LLC

Charlotte, NC

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About this pro

How does your service stand out?

Our five star reviews stand for themselves. Customer satisfaction is our primary goal. We are perfectionists, never leave a job until it looks as good as possible. Always available after the installation for questions, or needed adjustments.

What do you enjoy about the work you do?

Customers reaction when they see the finished product.

Location

Charlotte, NC 28209

Background check

Complete

Number of employees

3

Times hired on Thumbtack

122

Reviews

85 Reviews
  • Doug C. May 7, 2017
    Home Theater Surround Sound System Installation
    Verified Review
    Alan was great and knew his stuff. He came in, actually told us exactly what we needed for our home and told us what we would need later for our outside project so that we wouldn't have to invest even more expense and could use the same system. How's that for honesty and professionalism? It took me a while to write this review because I wanted to make sure the system worked and after 5m onths, it is phenomenal! We will be using him again here shortly for the rest of the wiring for our outdoor pool project! Thank you again Alan. You are excellent at what you do.
  • Dario S. Apr 4, 2017
    Home Theater System Installation or Replacement
    Verified Review
    Work done on time and reasonably priced.
    Pre wire went well. All work done in time and as expected. I asked lots of questions before hiring Alan and he was knowledgeable and patient with all my q's.
  • SARAVANAN S. Dec 21, 2016
    Home Theater Surround Sound System Installation
    Verified Review
    Projector screen home theater install
    Brat and team did an excellent job with the installation, very stastified with the work done. Only concern I had with the running additional Hdmi cable, they could have made little additional effort to understand my need for it before taking that job because after completing realized it is not going to serve the purpose i intended.
  • Joe G. Oct 29, 2016
    TV Mounting
    Verified Review
    Excellent! Very quick, professional, great initial quote and stuck to it. My TV and Floating Sound bar look amazing! Highly recommend these guys for anyone looking for Electronic mounting and Infrared Sensor work.
  • Luc G. Sep 15, 2016
    TV Mounting
    Verified Review
    These guys mean business
    I had my tv and sound bar mounted over the fireplace, universal remote system installed, cable outlets in two rooms, and prepped the lines for the cable guy who was due in late in the week. We knew the work would be great based on their photos and our conversation but didn't it expect the work to exceed it.
  • Kofi S. Sep 2, 2016
    TV Mounting
    Verified Review
    Great and professiona service
    Tv mounting over fire place
  • Precision A. Aug 27, 2016
    I would recommend this company to anyone
  • Barbara C. Aug 25, 2016
    TV Mounting
    Verified Review
  • Wayne M. Aug 23, 2016
    Home Theater System Installation or Replacement
    Verified Review
    Did a GREAT job!!!
  • MICHAEL B. Aug 1, 2016
    TV Mounting
    Verified Review
    CAROLINA CUSTOM MOUNTS WAS ON TIME, FRIENDLY, AND DID A GREAT JOB FOR A FAIR PRICE
  • Stacey W. Jul 28, 2016
    TV Mounting
    Verified Review
    These gentleman are professional. They did a great job on the installation of my TV. They also completed a wired sound system (for additional cost). That I had messed up years ago. These guy are the real deal.
  • Saji R. Jul 24, 2016
    Home Theater System Installation or Replacement
    Verified Review
    Good team;did their work quickly; honest and transparent; was a little late in terms of arriving but got the work done without any issues. Cleaned up well on the TV install over fireplace but left empty boxes after the projector install.
    Alan F. Jul 24, 2016

    Thanks for your feedback, I assume your referring to speaker boxes. We typically leave the boxes from equipment used in case there is a problem with it. We should have asked where you wanted them, and do apologize.

  • Obra H. Jul 10, 2016
    Home Theater System Installation or Replacement
    Verified Review
    Alan and crew did an amazing job installing projector and surround sound with all of its components! They were very professional and I would definitely recommend them to anyone in need of this type of service.
  • Jessica K. Jun 4, 2016
    Home Theater System Wiring
    Verified Review
    Andy did a great job mounting our TV, sound bar and rewiring everything for us. He was very thorough and worked hard the entire time he was there. Highly recommend him!
  • Diane R. May 25, 2016
    TV Mounting
    Verified Review
    Hreat bexperienced. Measured twice before drilling.
  • Jim G. May 12, 2016
    Home Theater Surround Sound System Installation
    Verified Review
    They did a wonderful job. Even when they left I had questions about my equipment. They answered my questions .
  • Stan B. May 11, 2016
    Fast, affordable, professional. Arrived on time and did everything they said they would do and beyond. Really enjoyed experience from start to finish!
  • ARIELLE/TEQUILA W. May 10, 2016
    TV Mounting
    Verified Review
    5 Stars is not enough to give for Alan and his team. They are above excellent. Fast installation.... They get in and get right to work.... 20 minutes later your TV is mounted. No cords in sight. They clean up after themselves and the job is done. Beyond perfect. I promise you wont be disappointed!
  • David B. May 3, 2016
    Home Theater System Wiring
    Verified Review
    Very good experience and very pleased with job.
  • Douglas S. May 1, 2016
    Home Theater System Installation or Replacement
    Verified Review
    Great guy that knew what he was doing. Look forward to upgrading to my surround sound 5.1. Thanks!
  • Roy S. Apr 22, 2016
    Home Theater Surround Sound System Installation
    Verified Review
    Alan came out to look at the space and give me an accurate quote, which was reasonable. I called when my speakers arrived and he agreed to install them the following morning. His team arrived, asked the right questions, made excellent recommendations about speaker placement, and did the installation beautifully and correctly. Alan noted that my old tv was installed too low on the wall and proceeded to re-install it. This was not part of the original job, but he saw a problem that needed fixing and did do without asking for more $$. I would hire him and his team again in a heartbeat. Consider me a very satisfied customer.
  • Niraj T. Apr 20, 2016
    TV Mounting
    Verified Review
  • Long T. Apr 14, 2016
    TV Mounting
    Verified Review
    Installed TV on fireplace and routed to a media closet which they suggested as a cleaner look which I did not even think of. Wrapped and routed cables, installed speaker plates and IR device. They placed this on an old stone face fireplace. Excellent workmanship.
  • Edwin A. Mar 24, 2016
    TV Mounting
    Verified Review
    Fast installation.. very professional.
  • Kim J. Mar 20, 2016
    TV Mounting
    Verified Review
  • Jay V. Mar 12, 2016
    Wiring Installation
    Verified Review
    Carolina Custom Mounts did a fantastic job at our house running cat6 ethernet cable to our rooms, and we even had them hang our TV while we were there. They were very professional, punctual, friendly, knowledgeable, and the pricing was very straightforward with no hidden surprise charges. The price they quoted was the exact price I paid. They even came by the next day to check on everything to make sure it was all working perfect. Another nice touch is that they bring around a small vacuum and clean up everything as they go which I thought was a nice touch. The prices were very fair and competitive especially after every other "company" who quoted us started very low and then piled on the hidden charges, and Carolina Custom Mounts was the most transparent. We're very happy we found this company. Another thing I will mention is that installing cat6 ethernet cable is considerably more difficult than cat5 or cat5e ethernet cable, and many other companies don't do it properly. Carolina Custom Mounts had all the correct connectors, jacks, materials and experience to do the job perfectly. I highly recommend this company and will definitely hire them again.
  • Jamie B. Mar 8, 2016
    I had multiple tvs mounted and the guys from Carolina Custom Mounts did a phenomenal job. I would recommend them to anyone.
  • Mark H. Mar 8, 2016
    Hired them to mount a 55' TV. They were on time, did excellent work, finished faster than their original estimate and cleaned up before they left. I priced them against Dish Network and Best Buy and they were significantly less. I am very happy and would use them for any future needs.
  • Demond R. Mar 4, 2016
    TV Mounting
    Verified Review
    The service that I received was great. The results was exactly what I expected.
  • Glen S. Feb 10, 2016
    Wiring Installation
    Verified Review
    Installed cable TV line. Great job, high quality work, even cleaned up afterwards. I would and will recommend them to all my friends. Thanks Bart and Alan
  • CJ R. Feb 7, 2016
    TV Mounting
    Verified Review
  • Lashea S. Feb 2, 2016
    I called Carolina Custom Mounts knowing that I wanted my TV mounted, but I had no idea which mount (e.g. tilt, full motion) I wanted. After speaking with Alan, he was able to tell me exactly what I needed to get the look I was looking for. Upon arrival, Alan was very professional and asked if I had any questions upon completion of the job. He did excellent work and I will definitely recommend him...great customer service, communication!
  • Puneet N. Jan 24, 2016
    Home Theater System Wiring
    Verified Review
    Hired them for mounting 2 TVs and Home theater system wall mount and installation. They had booked me appointment and showed on time , these guys are very knowledgable and superb at there work. There charges are also nominal as compared to others in the area. I strongly recommend these guys for any tv/home theater work.
  • Harvey B. Jan 21, 2016
    TV Mounting
    Verified Review
  • Ben C. Jan 21, 2016
    TV Mounting
    Verified Review
    Great pricing. Very professional! Would definitely recommend!
  • Charlene G. Jan 14, 2016
    TV Mounting
    Verified Review
    Carolian Custom Mounts did a fantastic job! Very professional.
  • Dan L. Jan 12, 2016
    TV Mounting
    Verified Review
    They lowered tv, his the wired in the wall and were very professional and quick. They have my business again when I move . Thanks guys.
  • Jerry L. Jan 11, 2016
    TV Mounting
    Verified Review
    Extremely professional, the job they did was beyond reproach, i can't recommend these guys enough, my tv looks flawless above the fireplace.
  • Camille L. Jan 6, 2016
    TV Mounting
    Verified Review
  • Tammy B. Dec 25, 2015
    TV Mounting
    Verified Review
    Great experience! Did everything we asked at the quoted price. ....no surpirses. Job well done.
  • Donald S. Dec 13, 2015
    Home Theater System Wiring
    Verified Review
    Great job!
  • Mike T. Dec 1, 2015
    TV Mounting
    Verified Review
    Awesome job. The TV over the floating sound bar above the fireplace looks amazing.
  • Tao G. Dec 1, 2015
    TV Mounting
    Verified Review
    Alan is very professional, mount tv and speak for me. GREAT JOB.
  • Timothy F. Dec 1, 2015
    TV Mounting
    Verified Review
  • Venkat C. Nov 30, 2015
    TV Mounting
    Verified Review
    Good will definitely recommend
  • Roger R. Nov 19, 2015
    TV Mounting
    Verified Review
    Carolina Custom Mounts did an excellent job installing my TV. Alan made some suggestions that were better than what I had intended. It was a clean installation and I thought their rates were a bargain considering they brought their own mount which was better than I would have bought somewhere else and saved me the time to shop for one. I would readily use them again and are planning to install another TV in my loft.
  • Pedro M. Nov 10, 2015
    TV Mounting
    Verified Review
    Same day TV mount, great work.
  • Gayle K. Nov 8, 2015
    TV Mounting
    Verified Review
    Everything went will and Alan went above and beyond what needed to be done! So glad I found him!
  • Robb I. Nov 1, 2015
    Alan and Bart did an excellent job installing our 60 in TV on our fireplace. Very prompt, thorough and left our house very clean. They are very detailed in every way. Very professional. Highly recommend this company.
  • Molly K. Nov 1, 2015
    TV Mounting
    Verified Review
    Quick, professional, and incredibly helpful! They even set up my roku which was totally unnecessary, but much appreciated. They were in and out in about a half hr.
  • Wesley S. Oct 30, 2015
    TV Mounting
    Verified Review
  • Shannon L. Oct 30, 2015
    TV Mounting
    Verified Review
  • Taylor M. Oct 28, 2015
    TV Mounting
    Verified Review
  • Greg D. Oct 15, 2015
    TV Mounting
    Verified Review
    Carolina Custom Mounts did a great job installing my new 55" TV over the fireplace in my family room. Alan and Bart came out to review the project and gave a fair price. They showed up on time, kept the work area clean during the install, and cleaned up afterwards. The TV looks great and there is not a cable in sight. It is amazing what these guys can do.
  • Chris F. Oct 10, 2015
    TV Mounting
    Verified Review
    They guys were on time and efficient. Nice and clean work!
  • Chris S. Sep 28, 2015
    TV Mounting
    Verified Review
    The crew mounted my tv above my fireplace and concealed the wires to my front and center channel speakers behind the walls. The workmanship is top notch. Not a trace of the speaker wires are visible and the tv looks great above the fireplace. The team arrived a few minutes early and worked quickly and efficiently. They were finished in no time at all. They exceeded expectations and the price was beyond reasonable compared to the other quotes I received. I am now one step closer to my dream AV system. I would definitely recommend Carolina Custom Mounts to anyone in. The Charlotte area looking for tv mounting services.
  • Caitie D. Sep 24, 2015
    We were very happy with the job CCM did at mounting our TV above the fireplace. They were fast and efficient! I would recommend them to anyone.
  • Chris J. Sep 19, 2015
    Very Professional! Great Job!
  • Kyle W. Aug 31, 2015
    Home Theater System Installation or Replacement
    Verified Review
    Bart and Alan were great to work with. They answered all my questions, were promt and worked diligently while on site. Great service for a great price.
  • Jake T. Aug 28, 2015
    TV Mounting
    Verified Review
    Mounted two TVs. Super efficient. Professional. Confident. Made sure everything worked, and explained everything to me thoroughly before they left. Would highly recommend.
  • Michael W. Aug 1, 2015
    TV Mounting
    Verified Review
    I needed a 65 in 4K put on my wall. When I was negotiating, the tech said we can have it done in an hour. He was done in 40 minutes. He also threw in some HDMI cables that I didn't have and never charged me for them. Everyone else eas charging $200 more than what they charged me. I'll defiantly use these guys again.
  • Rino B. Jul 28, 2015
    Home Theater System Installation or Replacement
    Verified Review
    Alan and Bart did an amazing job installing my new 65" Samsung TV and sound bar above my fireplace. I would highly recommend them to anyone needing a top notch A/V company!
  • Jay R. Jul 22, 2015
    TV Mounting
    Verified Review
    Simply stated....they did an excellent job. One of the mounts requires some innovation and they surpassed. Very professional. I would highly recommend.
  • Tim C. Jul 16, 2015
    Second time out to new home, first was to install 50" in upstairs family room, next visit for two 40" downstairs. Excellent, superb work...super clean look and power/HDMI up on wall behind TV is excellent location and positioning. Allows for placement of other furniture under tvs without having to worry about hiding any wires. I highly recommend these guys for any tv installation work you may have and I will certainly have them back again hopefully to install a 70".
  • Stephanie M. Jul 11, 2015
    TV Mounting
    Verified Review
    Excellent service and they showed up unlike others on here. Would highly recommend.
  • Chris W. Jul 2, 2015
    TV Mounting
    Verified Review
    Alan & Bart did a fantastic job on my custom mount. The job was pretty complex, and included drilling through brick and running a new electrical outlet. Finished product looks clean & professional and they thoroughly cleaned the work area upon completion. Would recommend these guys to anyone seeking this service - clearly experienced pros and clearly know their trade.
  • Jasmine C. Jun 20, 2015
    A professional installation with exceptional customer service and support (the gentleman did not leave until our 'smart tv' was working), what more could one ask for with such a service. The gentleman showed up on time, the install was quick and clean and the price was affordable! We have two other properties, and guess who we are calling first when it comes to our custom needs, many thanks!
  • Rachel A. Jun 20, 2015
    Wiring Installation
    Verified Review
    Alan arrived in time and did a Phenomenal job to meet my needs. All the wires were hidden, just as I had hoped for. Very professional and prompt. Would recommend to others for sure!
  • Jamie P. Jun 8, 2015
    Home Theater System Installation or Replacement
    Verified Review
    Overall I am please with the result. We had some issues with the cable box and the IR sensor that took some extra time to resolve. But other than that I think the service and price were very reasonable.
    Alan F. Jun 14, 2015

    We apologize about the delay. Unfortunately the cable box was out dated and didn't work with IR sensor. Once the new box was in place we were able to come back and get it working.

  • Eric G. May 14, 2015
    TV Mounting
    Verified Review
    Carolina Custom Mounts did an amazing job. These guys are top notch and very professional. I can't believe how fast they mounted the tv and sound bar. If you are looking to get your tv mounted call these guys they are the best...
  • Brett M. May 13, 2015
    TV Mounting
    Verified Review
    Bart and team were the consummate professionals. Came in after normal business hours to work with my schedule and worked in a rather difficult space to mount my televisions to perfection. Will call for all of my A/V needs!
  • Kendrick A. May 1, 2015
    TV Mounting
    Verified Review
    Awesome! Quick, respectful and quality throughout.
  • Bob S. Apr 30, 2015
    TV Mounting
    Verified Review
    These guys are fantastic. Near perfect work. I've used competitors before...even ones that are more expensive. They trump them all!
  • Shawn N. Apr 24, 2015
    TV Mounting
    Verified Review
    Bart and Alan are not only knowledgeable, they're professional. We've called on them twice to mount our tv's and each time they were on time ready to get to work. They answered every question we may of had and would explain each step of the process. I would recommend anyone to do business with Carolina Custom Mounts.
  • Cindy G. Apr 19, 2015
    TV Mounting
    Verified Review
    Alan and Bart did a fantastic job for my client. I will definitely use Carolina Custom Mounts again.
  • Sam B. Apr 16, 2015
    TV Mounting
    Verified Review
    Alan, Carolina Custom Mounts Don't go to Craigslist go to thumbtack for real honest professionals. Solid work, detailed, honest, on time, and the key here is Quality work. Don't waste your time with any else mounting your TV. This is it nuff said!!!!!
  • Sussn P. Apr 16, 2015
    TV Mounting
    Verified Review
    Punctual and very efficient! Would highly recommend.
  • Maureen B. Apr 4, 2015
    TV Mounting
    Verified Review
    Professional great attention to detail overall a good experience.
  • Doreathia C. Apr 3, 2015
    TV Mounting
    Verified Review
    The work was very professional and also looks great. We are very happy with the service and work they did. The work they did was what described they would do in their quote. The equipment works great!
  • Eunice M. Apr 3, 2015
    TV Mounting
    Verified Review
    They absolutely did such a great job! I will be referring them to family and friends. They were pleasant and knowledgeable and did a great job cleaning up after themselves when they were done!
  • Ericka H. Apr 1, 2015
    TV Mounting
    Verified Review
    Alan was very professional and precise in his work. I was very satisfied with the finished product.
  • Jennifer R. Mar 30, 2015
    TV Mounting
    Verified Review
    I was very impressed with their services and appreciated the fact that they willingly answered all of my questions. I was also thrilled that they were able to do the install on the same day that I called. I will certainly use them for all future projects.
  • Jeff W. Mar 30, 2015
    TV Mounting
    Verified Review
    These guys were awesome! Wires behind the wall, fast, friendly, experienced, vacuumed up and cleaned up after! Provided EVERYTHING including outlet plates, cords, great advice of where and how to put it, AND they programmed my cable remote!
  • Tom W. Mar 30, 2015
    TV Mounting
    Verified Review
    At the end of the day it was a very satisfactory job. Coordinating the timing and clean up could have been improved but they were respectful and professional throughout. Great price
  • Steve G. Mar 26, 2015
    TV Mounting
    Verified Review
    These guys take pride in their work, that is why they do such a great job. Mounted my 65" TV above my fire place and took the time to relocate the mantle so the TV would be at the proper height. Now I feel like I have a home theater. These are the guys you want to hang at TV

Q&A

What is your typical process for working with a new customer?
We find out exactly what the customer wants. Next we get the info we need for a quote, usually a couple pictures will tell us what we need to know. Then we give options and quotes.
Do you have a standard pricing system for your service? If so, please share the details here.
Base price is $150, this includes mounting customer provided mount ensuring proper stud location and load testing. We offer multiple TV discounts and can provide high quality mounts if needed.
What advice would you give a customer looking to hire a provider in your area of work?
Don't choose a company based on price. We have a proven track record and are very competitively priced.