My home was affected by the October 2015 Charleston 1,000 year flood just one month after major breast cancer reconstructive surgery. My husband, son, and I (including our two dogs) were forced to evacuate our home with little warning and make decisions we were not expecting to make on such short notice.
I met Henry Ravenel through a mutual acquaintance approximately one week after our home was flooded. I knew from the first moment I met Henry I could trust The Ravenel Group would provide high-quality renovation/reconstruction of our home. Knowing that I recently had surgery, Henry was diligent in ensuring this project was completed in a timely fashion and with the quality I expected.
After spending 22 years in the military and undergoing extensive breast cancer treatment, I was left with some control issues that overlapped with my level of perfectionism. Throughout the entire process, Henry allowed me to communicate with him directly. This belayed any fears I had about the process (and estimated completion) during each step of the way. Henry consistently handled my anxiety, with concerns that this project would be completed on time and without cutting corners. He took into consideration my situation (healing from surgery) and that the displacement from my home had not just a mental impact on me but physical as well.
A bonus to using The Ravenel Group was that Henry was happy to provide input when I asked for advice regarding choices of the new hardwood floors, window casings, paint colors, kitchen cabinets, etc. Essentially, we used this opportunity to renovate 90% of our home, to include removing all of the popcorn ceilings. I was also aware of costs every step of the way, thanks to Henrys partner, Chris Delpit, who provided detailed invoices and Change Orders when promised.
Henrys level of professionalism, sense of style, and suggestions for change were definitely indicators for my husband and me that we made the right choice in hiring The Ravenel Group. We were fortunate we found The Ravenel Group during a time when the availability of high-quality, reasonably priced and honest contractors was very limited. We are thrilled with the look and quality of our new home and highly recommend The Ravenel Group for both small and large projects.