FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and competitive, based on the service needed. We provide free diagnostics to assess the issue, and offer customized quotes upfront, so there are no surprises. We also provide discounts for multiple services or long-term maintenance contracts.
- What is your typical process for working with a new customer?
Our pricing is transparent and competitive, based on the service needed. We provide free diagnostics to assess the issue, and offer customized quotes upfront, so there are no surprises. We also provide discounts for multiple services or long-term maintenance contracts.
- What education and/or training do you have that relates to your work?
Our team consists of certified IT professionals and engineers with years of experience in computer repair, software installation, data recovery, network setup, and cybersecurity. We stay up to date with the latest advancements in technology through regular training and certifications.