Hi! My name is Will and I’m passionate about technology and helping people. I’ve been providing tech repair and support services for over 10 years — mainly in South Florida and Dallas — and now I’ve also expanded to South Carolina, where my family lives. I specialize in computers, networks, smart devices, and IPTV systems. I offer fast, honest, and high-quality service, always with the same care I’d give to my own family.
Overview
Hired 72 times
Background checked
3 employees
24 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Google Pay, PayPal, Square cash app, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Services offered
Topic areas
Understanding pc
Understanding mac
Spreadsheets
Word processing
Work location
My customers travel to me
I travel to my customers
I work remotely (phone or internet)
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Excellent 4.9
57 reviews
5
93%
4
5%
3
0%
2
2%
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Beverly H.
Sep 10, 2026
•
Hired on Thumbtack
William was great he was punctual he provided a great service. The cost for his service was very reasonable. I appreciate his help he got my computer back up and running.
Details: PC • Laptop • Troubleshooting needed to determine issue • My home, venue, etc. • At the pro’s location
Computer Repair
Bryan B.
Jun 2, 2026
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Hired on Thumbtack
Will is awesome! He was very kind and on time. He helped me with my computer and was honest about the repair that needed to be done. I will be sending all of my friends and family to him.
Details: Mac (Apple) • Laptop • Cracked or damaged screen • At the pro’s location • My home, venue, etc.
Computer Repair
LAURIE C.
Jul 13, 2026
•
Hired on Thumbtack
William was FANTASTIC!!! He patiently took time to answer all of my questions. He was on time and did a great job setting up my new computer system. He explained everything clearly. THANK YOU! Definitely recommend! My experience with this kind gentleman was SO much better than any of my previous experiences with Geek Squad tech people!
Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.
Computer Repair
Ashleigh W.
Apr 11, 2026
•
Hired on Thumbtack
William was amazing!! He came in not only fixed my laptop but educated me on why it was messing up and what was needed to fix it. He went above and beyond with his service and will be my computer guy from this day forward!!! I appreciate you William
Details: PC • Laptop • System error or blue screen • My home, venue, etc.
Computer Repair
Daniil Y.
Jan 24, 2026
•
Hired on Thumbtack
Very kind and thorough. Solved my pc problem and helped improve my system. Finished in a timely manner and at very fair pricing. Recommend 100%.
Details: PC • Desktop • System error or blue screen • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
Computer Repair
Credentials
Background Check
William Mendez
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and competitive, based on the service needed. We provide free diagnostics to assess the issue, and offer customized quotes upfront, so there are no surprises. We also provide discounts for multiple services or long-term maintenance contracts.
What is your typical process for working with a new customer?
Our pricing is transparent and competitive, based on the service needed. We provide free diagnostics to assess the issue, and offer customized quotes upfront, so there are no surprises. We also provide discounts for multiple services or long-term maintenance contracts.
What education and/or training do you have that relates to your work?
Our team consists of certified IT professionals and engineers with years of experience in computer repair, software installation, data recovery, network setup, and cybersecurity. We stay up to date with the latest advancements in technology through regular training and certifications.
