FAQs
- What is your typical process for working with a new customer?
Upon receiving initial contact we reach out directly to send a message to coordinate a time to call and speak in person to gather details, become familiar with the needs of each client and fine tune pricing based upon their service request. We believe it’s important to talk to clients in person to remove any potential conflict with assumption or interpretation errors that can occur with written formats such as messaging or email. As well it allows clients to become familiar and comfortable with us and begin to know who will be in their home handling their possessions.
- What education and/or training do you have that relates to your work?
I am a 2nd generation moving professional, I started moving furniture as a 13 year old in Hilton Head in our family business. I continued to work in the industry through all of high school and in to college. In college I worked summers as a contract driver for Bekins Vanlines handling military moves, trade shows, heavy equipment logistics, commercial moving, and residential moving. What set me apart from other workers was my perpetual search for perfection coupled with streamlining processes related to moving and traditionally outdated services.
- How did you get started doing this type of work?
My family has owned and operated a moving company the entirety of my life. I started as a young kid sweeping warehouse space as my first job and gradually moved to receiving and loading trailers at the warehouse to being a helper with local drivers, then worked as a driver companion on long haul shipments across the country before driving and gaining experience in the different facets of the industry.