FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
As part of our program, a Massey Services inspector will come to your home and measure and inspect your property. Once the inspection has been completed, we will review the proposal with you based on our findings. We guarantee we’ll provide you with a better service, at a fair price, to your complete satisfaction.
- What is your typical process for working with a new customer?
The majority of our inspection is performed outside and we will require access to your entire exterior property to complete this. Additionally, for a pest or termite inspection we will need access to all areas inside the home including the attic and crawl space if applicable.
- What education and/or training do you have that relates to your work?
Founded in 1985, our ultimate goal is to continue to be recognized as one of the leading service companies in our industry. Leading Our Industry Our founder, Harvey L. Massey, and our company’s senior leadership team are frequent contributors to national, state and local industry associations. We also regularly contribute articles and columns to major trade publications and serve as industry experts for local media. Protecting Our Environment Massey Services has introduced innovative techniques that reduce dependence on pesticides and help preserve our water resources. Our ongoing efforts have earned awards for environmental stewardship from the U.S. Environmental Protection Agency (EPA) and the Council for Sustainable Florida