Blake's 1st trip was to examine the job and assess the problem(s). On his 2nd trip he bridged a better wifi router into my Uverse system. The signal was stronger throughout the house. Then he calibrated the color of my LG tv. Through software and sophisticated equipment, he was able to make the picture better than I could with the normal adjustments of color, sharpness, contrast, etc. Third, he saw that my home computer was running slow and installed several softwares that helped clean and speed up performance. We agreed to meet again in the next 30 days to do an assessment of my music stereo system. All in all, a very good experience with a young man that works hard to get your home systems working, looking and sounding better. I would recommend him to everyone.