FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I always offer discounts to recurring customers and a referral program too! Our service prices include taxes
- What is your typical process for working with a new customer?
First, I contact the client to find out their needs exactly. When I arrive, we go over exactly what changes they would like to see. I make a suggestion on what I would like to do. They either agree or disagree and I go from there. I give them exactly what they want. Some clients even write down exactly what they want me to put emphasis on.
- What education and/or training do you have that relates to your work?
Our team is trained in residential cleaning best practices, sanitation procedures, detailed home care, and professional customer service. We focus on proper cleaning techniques, attention to detail, safe handling of household surfaces, and efficient cleaning systems to deliver consistent results. We also emphasize reliability, communication, and professionalism to ensure every customer receives a high-quality cleaning experience.