FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer competitive pricing. We will try our best to beat or match the competitor with the same brand or model your interested in. Beware that competitors will attempt to fit you with a door that is lower quality and standards so make sure you get plenty of info when getting quotes. All our garage doors come with COMMERCIAL GRADE hardware to promote the life of your garage door.
- What is your typical process for working with a new customer?
The information I need first is what is the size of the door; usually 9x7 or 8x7, how much room is above the garage door to the ceiling. If this is for a new install we will need additional information such as if you want insulated or non insulated, windows, double sided steel as well if you need a new garage door opener in addition to your garage door. Once the information is gathered we will contact the supplier to gather the items and then schedule a time with you to come out and install the door. If this is a repair call, we need to gather as much information such as if you can tell or send us picture of what is broke or explain what happens when you try to open or close your garage door. Please understand we are mobile 99% of the time; we would request giving us a call versus email in order to answer you more quickly! :)
- What education and/or training do you have that relates to your work?
I have over 25 years experience in garage door and gate installations, repair and modifications. I learned from the family business and carried on from there.