FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is honest, transparent, and based on the size and condition of the space as well as the type of cleaning requested. We provide free estimates and make sure every customer understands the cost before any work begins—no hidden fees or surprise charges. We also offer discounts for recurring cleanings (weekly, bi-weekly, or monthly), bundle packages for multiple services, and special rates for commercial clients and move-in/move-out cleanings. Our goal is to provide top-quality cleaning at a fair and competitive price, so you always know you’re getting great value for your money.
- What is your typical process for working with a new customer?
When working with a new customer, we start by discussing your cleaning needs and preferences—whether it’s a one-time deep clean, regular service, or a specialized job. We then provide a free estimate based on the size of the space and the type of cleaning required. Once we agree on the details, we schedule a convenient time and make sure our team arrives on time, fully equipped, and ready to work. During the cleaning, we pay close attention to detail and follow any specific instructions you provide. After the job is complete, we walk through the space with you (if available) to ensure everything meets your expectations. Our goal is to make the process simple, reliable, and stress-free—leaving your space spotless every time.
- What education and/or training do you have that relates to your work?
Our team is trained in professional cleaning techniques, including the proper use of cleaning products, sanitizing methods, and safety procedures for both residential and commercial environments. We stay updated on industry best practices to ensure we deliver high-quality and hygienic results every time. We’ve also gained years of hands-on experience working in different types of spaces—offices, retail stores, apartments, and homes—which has helped us develop efficient systems for thorough and consistent cleaning. Our combination of training, experience, and attention to detail allows us to provide dependable, top-tier cleaning services that customers can trust.