FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is fair, competitive, and always upfront. We provide clear estimates before starting any work, with no hidden fees. We also offer discounts for seniors, repeat customers, and larger projects. Transparency and honesty are key to how we do business.
- What is your typical process for working with a new customer?
We start by discussing the customer’s needs and scheduling a convenient time for an assessment. After evaluating the issue, we provide a clear, upfront quote and explain the recommended work. Once approved, we complete the job efficiently and follow up to ensure everything is working properly and the customer is satisfied.
- What education and/or training do you have that relates to your work?
Our team brings over 10 years of hands-on experience in plumbing and general repairs. We've worked on a wide range of residential and commercial projects, continually building our skills through on-the-job training and staying current with industry standards and safety practices.