FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in 100% honesty and clarity, which is why we offer simple, up-front pricing. You won’t see any confusing promotions, hidden fees, or "free" products that are secretly tacked onto your bill. The price we quote is the true cost of the quality work and premium materials we deliver.
- What is your typical process for working with a new customer?
We start with a quick initial consultation (phone or messaging) to understand your project goals and timeline. Next, we schedule a site visit or request photos to provide an accurate, transparent free estimate. Once approved, we schedule the work, keep you updated throughout the process, and perform a final walkthrough with you to ensure you are 100% satisfied before any payment is finalized.
- What education and/or training do you have that relates to your work?
Our sales and installation team regularly attend industry training, and stay up to date on the latest industry standards, safety protocols, and building codes to ensure top-tier quality and compliance.