FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We price our tile and grout restoration services based on square footage and linear footage, ensuring you only pay for the areas that need cleaning, sealing, or repair. This transparent approach allows us to provide accurate, fair estimates tailored to your specific project. During your estimate, we’ll measure your space, review any problem areas, and outline all available options so you know exactly what to expect—no surprises, just professional results.
- What is your typical process for working with a new customer?
We start by scheduling a complimentary on-site estimate. During the visit, we’ll take measurements, review your project needs, and provide you with a detailed estimate on the spot. We’ll answer any questions and make adjustments if needed. Once you’re happy with the estimate and ready to move forward, we’ll coordinate with our office to find the best date and time to complete your project.
- What education and/or training do you have that relates to your work?
Our technicians bring years of hands-on experience in the tile and grout industry, with many also having backgrounds in home construction.