FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is transparent and fair, based on the size of the move, distance, and any extra services required. There are no hidden fees—everything is discussed upfront before the move begins. The rate includes professional movers, a truck, standard moving equipment, and protective materials. Additional services such as safe or security box moving, furniture disassembly/reassembly, or specialty items are priced clearly in advance. I’m happy to offer competitive rates, and discounts may be available depending on flexibility with dates or scope of work. My goal is to provide high-quality, professional service at a fair price. — Quay Moore
- What is your typical process for working with a new customer?
When working with a new customer, I follow a clear, organized process to ensure a smooth and stress-free move: Initial Contact & Details – I discuss the move’s specifics, including size, distance, special items, access details, and any extra services needed. Estimate & Agreement – I provide a transparent, fair estimate based on the information provided and confirm the details with the customer. Preparation Guidance – I advise on how to prepare items for the move, including boxing, labeling, and protecting fragile belongings. Move Day – My team arrives on time with the truck, equipment, and protective materials. We carefully wrap, load, transport, and unload items efficiently and safely. Completion & Follow-Up – Once the move is complete, I ensure everything is in place as expected and answer any questions. I follow up to confirm satisfaction and address any remaining concerns. My goal is to provide a professional, reliable, and efficient experience, so every move is handled with care and attention to detail. — Quay Moore
- What education and/or training do you have that relates to your work?
I have over 12 years of hands-on experience in the moving industry, which has given me extensive knowledge in efficient packing, safe lifting techniques, truck loading, and handling fragile or high-value items. In addition to real-world experience, I have training in proper moving safety, equipment use, and best practices for protecting furniture, antiques, and sensitive items. Over the years, I’ve successfully completed more than 3,000 moves, which has honed my skills in logistics, problem-solving, and providing a smooth, professional moving experience for every client.