- What is your typical process for working with a new customer?
I like to have a brief convo on the phone first , then scheduling an consultation in person at the residence. I like to build trust and understanding in each other, view the space/home and discuss many other facets that will allow me to create a customized plan of action. in turn I'm able to provide a more accurate estimate of time /cost. Once approved, will schedule project day/days/times based on how much prep work will be required.
- What education and/or training do you have that relates to your work?
My background in customer service, event planning /coordination and management has provided a great foundation for the skills that are both naturally engrained and learning through experience. I went to college for business management and currently enrolled in NAPO university which is an online coursework dedicated to building a career as a Professional Organizer and becoming certified as a specialist in a particular field.
- How did you get started doing this type of work?
Coming from a background in custom service , event planning and management and new to TN 4 yrs ago with a newborn as a single mom I was committed to never working for anyone else again. With an entrepreneural spirit engrained in me since birth , determined to control my schedule and have the freedom to spend my time as I'd like ..I'd toyed with a handful of ideas from wedding planner to house cleaning business . To gain some income and very slowly ease away from my baby girl I began cleaning houses meanwhile starting my research on all the greater Nashville area event venues /wedding vendors but felt discouraged and overwhelmed being so new to Nashville..I Knew nothing about the area and knew nobody here! Somehow , at some point in all of this ...I had a lightbulb moment and decided I wanted to be a professional home organizer! The rest is history 😊