FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and competitive. Every quote we give is customized to your specific project needs — no cookie-cutter solutions here. We offer free estimates, and for qualified customers, financing options are available to make large projects more manageable. There are no hidden fees, and we’ll always explain any special circumstances (like structural repairs or special-order materials) before work begins.
- What is your typical process for working with a new customer?
We like to keep things simple and stress-free: - Free Estimate: One of our exterior specialists comes out to inspect your project and provide a no-pressure quote. - Consultation: We explain your options, answer your questions, and help you choose the right products. - Scheduling: Once you're ready, we lock in your project timeline and stay in communication throughout the entire process. - Installation: Our experienced crews get to work — we handle everything from prep to final cleanup. - Follow-Up: After the job, we make sure you’re fully satisfied and provide warranty info and next steps if needed.
- What education and/or training do you have that relates to your work?
Our crews are trained and certified in all major roofing and siding systems. We are a GAF Master Elite Contractor, which is a distinction held by only a small percentage of roofing companies nationwide. This means we’re trained to install GAF products to the highest standards and can offer extended warranties exclusive to certified contractors.