If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
As an Owens Corning Preferred Contractor (Top 1% of roofers nationwide), we are a state certified, licensed, and insured contractor providing residential and commercial roof installation, replacement, repair, and maintenance services in Kingsport, Tennessee. Our goal is to save you money, add value to your home, and provide protection for your family by offering you the best in roofing products, materials, payment plans and pricing, and services. From your 1st call to the final nail, we make the whole process a breeze and communicate the whole way. Get a free inspection today!
Overview
Hired 1 time
Serves Kingsport, TN
Background checked
License verified
16 employees
10 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Bobby W.
Apr 21, 2026
•
From Google
Five-Star Experience with Model City RoofingIf you are looking for a roofing company that combines professional expertise with genuinecustomer care, look no further than Model City Roofing. We recently had a full roof installationcompleted, and the entire experience was seamless from start to finish.Why We Recommend Them: Expert Guidance: Our salesperson, R.J. Haywood, was instrumental in making thisproject a success. He walked us through every step of the process, ensuring weunderstood our options and felt comfortable with the plan. His communication wastop-notch, and he was always available to answer our questions. Professionalism: The crew arrived on time, worked efficiently, and maintained a cleanworkspace. Its clear that this team takes great pride in their craftsmanship. Quality Results: The final product is outstanding. Our new roof looks fantastic, and wehave total peace of mind knowing it was installed by true professionals.We are incredibly happy with the results and highly recommend Model City Roofing to anyonein need of roofing services. Be sure to ask for R.J. Haywoodhe will take excellent care of you
Model City Roofing's reply
We’re honored by your kind words and really appreciate you taking the time to share this. Glad to hear RJ guided you through the process and kept everything clear and comfortable along the way. We take a lot of pride in our crew’s professionalism and the final result, so it’s great to know that stood out. Thanks again for the recommendation and for choosing Model City Roofing!
Amy H.
Feb 10, 2026
•
From Google
Amazing customer service! From the moment I requested a quote to the finished project, I was updated and advised of all things. The crew that was here were incredibly kind, respectful and cleaned up spectacularly!We had an entire roofreplaced and it looks beautiful! I recommend this company to anyone looking for any roofing work to be done. Thank you you to everyone all Staff and Derek My project manager!
Model City Roofing's reply
Thank you so much for your kind words, Amy! I'm glad to hear you appreciated our communication throughout the process and that the crew maintained a high level of respect and cleanliness. It's wonderful that you're happy with your new roof, and we truly appreciate your recommendation!
Tyler N.
Jan 21, 2026
•
From Google
Preston was great to work with. He discussed our options and met with insurance adjuster to help get our roof covered 100%. Roofing was done in a single day and his crew did a great job cleaning afterwards. 10/10 would recommend.
Model City Roofing's reply
Thank you so much for your wonderful review, Tyler! I'm glad to hear that Preston was able to guide you through the process and worked closely with the insurance adjuster for complete coverage. It's great to know the team efficiently finished the roofing in a single day and left everything spotless!
Chris W.
Feb 18, 2026
•
From Google
My expert roofer arrived prepared and knowledgeable! Preston Wood provided me with an accurate quote for the job and was very fast! 10/10 would recommend! Thanks model city!
Model City Roofing's reply
Thank you so much for your fantastic review, Chris! I'm glad Preston was able to provide an accurate quote and fast service. We truly appreciate your recommendation and support!
Mizumii Y.
Jan 14, 2026
•
From Google
Hired these guys to redo my roof in Johnson City. They did AMAZING! This team did an excellent job of protecting the property (my little fragile fairy castles, watering fountain, and fish pond were all very safe). They were very professional, fast, and cleaned up afterwards very well. It only took them one day to do my roof (2700sqft rancher style, to give you an idea of size) - they had to remove my old one and put up a new one. Very reasonably priced. 6/5 stars! I would (and will) definitely recommend these guys to all my neighbors and friends.Thank you team for your hard work!
Model City Roofing's reply
Thank you so much, Mizumii, for your fantastic review! I'm delighted to hear that our team was able to protect your beautiful property features and complete your roof replacement efficiently and professionally. We truly appreciate your recommendation and are thrilled you found our pricing reasonable.
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We strive for clear and honest pricing with no hidden fees. You’ll get a fair estimate before any work begins. Model City offers competitive pricing and different financing options to fit your budget, including several $0 down, no interest plans for up to 24 months. Pricing reflects roof size, materials chosen, and any repairs needed. Military families (active or retired) can also receive a $250 on-the-spot savings toward a full roof replacement.
What is your typical process for working with a new customer?
Free estimate & inspection — We inspect your roof and explain what we see.
Detailed proposal — Broken out by materials, timeline, and pricing.
Scheduling & preparation — We plan a convenient start date and walk you through expectations.
Roof installation or repair — Work is done professionally with attention to cleanup and communication.
Final review & warranty — We review the work with you and explain warranty coverage.
What education and/or training do you have that relates to your work?
Model City’s team is comprised of licensed, certified, and insured roofing professionals who stay current on industry standards and techniques. The company itself holds top manufacturer partnerships (like Owens Corning Platinum Preferred), indicating training and quality standards above average.
