FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We focus on quality and consistency over being the cheapest option. Our pricing is based on the size of the home, level of cleaning (standard, deep, or move-in/out), and any add-ons like laundry or restocking for short-term rentals. We do have minimum service prices: - Standard cleaning starts at $165 - Deep cleaning starts at $235 - Move-in/move-out cleaning starts at $295 For recurring clients, we offer discounted rates depending on frequency (weekly, bi-weekly, monthly). There are no hidden fees — everything is clearly outlined upfront. If anything changes during the job, we communicate before proceeding.
- What is your typical process for working with a new customer?
We keep things simple and efficient: 1) Initial Inquiry – We gather a few details (type of clean, square footage, frequency, and any specific needs). 2) Quote – We provide a clear, upfront price based on your needs. 3) Scheduling – We book your service at a time that works best for you. 4) Cleaning Day – Our team arrives between the hour timeframe selected, follows a detailed checklist, and completes the job professionally. 5) Follow-Up – We ensure you're satisfied and address anything if needed. For commercial or airbnb clients, we can also do walkthroughs or custom plans.
- What education and/or training do you have that relates to your work?
Our team is trained using professional cleaning standards and detailed checklists to ensure consistency across every job. We focus heavily on: - Proper sanitation and disinfecting techniques - Efficient systems for residential, commercial, and short-term rental cleaning - High-touch point cleaning and attention to detail We also continuously refine our processes based on real-world experience and customer feedback.