- What should the customer know about your pricing (e.g., discounts, fees)?
It is really hard to quote a house without seeing it. This is why I set up the initial meet and greet and offer the free quote. Everybody is different and it really just depends on what the client is looking for and how often they are wanting cleanings. But I am very fair and will work with budgets!
- What is your typical process for working with a new customer?
Typically I set up a meet and greet with the client. I try very hard to get the initial appointment done within 24 hours of first talking with them. I will work with the clients schedule and go to their home whenever is best for them. I like to do a thorough walk thru of the home so they can let me know exactly what they are looking for and I can also let them know exactly what services we can provide them. Then we will agree on a set time and price and set up the initial cleaning as soon as possible!
- What education and/or training do you have that relates to your work?
I have years and years of training! But I truly believe I was just born to clean. It is in my genes.