FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is based on the type of job, number of items, travel distance, and whether pickup, delivery, assembly, disassembly, or haul away is needed. I believe in clear pricing before the job starts, so there are no surprises. Small assembly jobs may be priced as a flat rate, while larger jobs, moving help, delivery, or haul away may be priced based on time, distance, load size, and disposal fees. I also offer bundled pricing when customers need more than one service, such as furniture pickup, assembly, and old furniture removal in the same visit.
- What is your typical process for working with a new customer?
First, I ask a few simple questions so I understand the job clearly. I usually need to know what item needs assembled, moved, delivered, disassembled, or hauled away, where the job is located, and whether stairs or heavy lifting are involved. Once I understand the scope, I provide clear pricing and scheduling options. On the day of the job, I communicate before arrival, show up ready to work, and treat the customer’s home and belongings with care. My goal is to make the process simple, professional, and stress free.
- What education and/or training do you have that relates to your work?
I am veteran owned and bring years of military experience built around discipline, attention to detail, communication, and problem solving. Furniture assembly, delivery, disassembly, and haul away require patience, organization, and care inside someone’s home. I take the time to read instructions, protect the customer’s property, and make sure the job is completed correctly. I also have experience handling tools, logistics, transportation, and detailed task completion from my 25+ year military background.