FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We're pleased to offer multiple payment options for your convenience, including cash, card, thumbtack pay, and check.
- What is your typical process for working with a new customer?
Our process for new customers begins with a detailed conversation, where we gather essential information about their cleaning needs and the property. This enables us to provide an accurate estimate tailored to their requirements. Upon arrival of their cleaning appointment, we start with an in-person walkthrough with the customer, if possible, to get a firsthand look at the space and discuss specific expectations. Our team then performs the cleaning with meticulous attention to detail. After completing the service, we conduct a final walkthrough to ensure the customer's satisfaction. We prioritize client feedback, making certain they are delighted with our services before concluding our work.
- What types of customers have you worked with?
We've had the pleasure of working with a diverse range of customers in the residential/commercial cleaning business, including busy professionals, families, elderly individuals needing assistance, and even clients preparing for special occasions or moving in/out. Each customer brought unique needs, and it was fulfilling to tailor our services to match their requirements.