FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are very competitive. Our clients are amazed at the quality of video they receive for their investment. Although, we are located in Mississippi and Kentucky, we will travel and have traveled to other areas such as Tennessee, Georgia, and Florida for projects. We do include travel considerations in our estimates.
- What is your typical process for working with a new customer?
Once a customer agrees to work with us, we receive a 50% deposit to hold the project date. Once we capture the footage, most projects have a 3-7 business days turn around, depending on complexity. Our customers are provided with up to three opportunities for revisions. Once finalized, we collect final payment and deliver agreed upon format to the customer for business or personal use.
- What education and/or training do you have that relates to your work?
Various. We are continuously learning and improving our techniques via real life project experience and organized learning methods.