Prime Plumbing & Rooter

Top Pro

Licensed

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About

Prime Plumbing & Rooter is a family-owned plumbing company proudly serving McKinney residents and the surrounding metroplex. With 6 years in business and a small, dedicated team, we focus on treating every home or business as a valuable investment. Our licensed plumbers, led by a Responsible Master Plumber (RMP), handle everything from emergency plumbing and drain repair to pipe, gas line, sink, faucet, sump pump, and water treatment system installation and repair. We believe in being honest and upfront before any work begins, so you always know what to expect. Every job matters to us, and we take pride in the quality of our service. If you’re looking for a trustworthy, professional plumber, contact Prime Plumbing & Rooter to schedule your service today.

Overview

Current Top Pro

Hired 26 times

Background checked

License verified

6 employees

6 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Venmo, and Zelle.

Social media

Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2025

2023

Credentials

License verified

Plumber - Responsible Master Plumber (RMP)

License state: TX

Background checked

Passed by Rafael Hernandez on Apr 27, 2026.

Services offered

Pipe issues

Leaking pipes

Burst pipes

Other pipe issue

Poor draining

Repair urgency

I work on non-urgent repairs

I work on urgent repairs

Flooding status

Yes

Projects and media

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

22 reviews

5

100%

4

0%

3

0%

2

0%

1

0%

Read reviews that mention:

Daniel J.

3 weeks ago

•

Hired on Thumbtack

Raphael was awesome - a total pro. Took time to listen to what I thought was wrong, investigated the problem, found it, and got it fixed same day - quickly, professionally, and at a great value. Will definitely be using them again.

Details: Leaking or burst pipes or appliances • Outdoors • Need professional's assessment • House

Emergency Plumbing

Victor P.

Jun 18, 2026

•

Hired on Thumbtack

Arrived on time and quickly fixed the issue with my kitchen sink not draining. Would hire again!

Details: Kitchen • Sink or faucet • Garbage disposal • House

Emergency Plumbing

Natasha R.

Mar 22, 2025

•

Hired on Thumbtack

Details: I already purchased the water treatment system • House

Water Treatment System Installation or Replacement

Chris P.

Jan 9, 2025

•

Hired on Thumbtack

Fantastic experience with Rafael with Prime Plumbing. They were able to come out the same day I contacted them for a major sink backup. They have are now our top choice for future plumbing problems in the future and we give them our strongest recommendation. Thanks again guys!

Details: Clogged toilet or drain • Kitchen • Sink or faucet • House

Emergency Plumbing

Saurabh D.

May 11, 2023

•

Hired on Thumbtack

Details: No, repair is not urgent • No, the building is not currently flooded • House

Plumbing Pipe Repair

Prime Plumbing & Rooter

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