Prime Plumbing & Rooter is a family-owned plumbing company proudly serving McKinney residents and the surrounding metroplex. With 6 years in business and a small, dedicated team, we focus on treating every home or business as a valuable investment.
Our licensed plumbers, led by a Responsible Master Plumber (RMP), handle everything from emergency plumbing and drain repair to pipe, gas line, sink, faucet, sump pump, and water treatment system installation and repair.
We believe in being honest and upfront before any work begins, so you always know what to expect. Every job matters to us, and we take pride in the quality of our service.
If you’re looking for a trustworthy, professional plumber, contact Prime Plumbing & Rooter to schedule your service today.
Overview
Current Top Pro
Hired 26 times
Background checked
License verified
6 employees
6 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2023
Credentials
License verified
Plumber - Responsible Master Plumber (RMP)
License state: TX
Background checked
Passed by Rafael Hernandez on Apr 27, 2026.
Services offered
Project type
Garbage disposal replacement
Garbage disposal installation
Disposal type
Continuous feed (common)
Batch feed
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Exceptional 5.0
22 reviews
5
100%
4
0%
3
0%
2
0%
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Read reviews that mention:
Daniel J.
Jul 24, 2026
•
Hired on Thumbtack
Raphael was awesome - a total pro. Took time to listen to what I thought was wrong, investigated the problem, found it, and got it fixed same day - quickly, professionally, and at a great value. Will definitely be using them again.
Details: Leaking or burst pipes or appliances • Outdoors • Need professional's assessment • House
Emergency Plumbing
Victor P.
Jun 18, 2026
•
Hired on Thumbtack
Arrived on time and quickly fixed the issue with my kitchen sink not draining. Would hire again!
Details: Kitchen • Sink or faucet • Garbage disposal • House
Emergency Plumbing
Chris P.
Jan 9, 2025
•
Hired on Thumbtack
Fantastic experience with Rafael with Prime Plumbing. They were able to come out the same day I contacted them for a major sink backup. They have are now our top choice for future plumbing problems in the future and we give them our strongest recommendation. Thanks again guys!
Details: Clogged toilet or drain • Kitchen • Sink or faucet • House
Emergency Plumbing
Natasha R.
Mar 22, 2025
•
Hired on Thumbtack
Rafael did a wonderful job on our whole house water filter. He really worked efficiently and also left an immaculate workspace. The filter setup itself leaves such a small footprint and it looks wonderful. I highly recommend him and Prime Plumbing! If we have plumbing needs we will reach out to them in the future first.
Details: I already purchased the water treatment system • House
Water Treatment System Installation or Replacement
Jennifer C.
Jul 6, 2023
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Hired on Thumbtack
Did a great job on my garbagedisposal replacement and tub cartridge.
Details: Yes, the existing disposal needs to be replaced • Continuous feed (most common) • Yes I will provide the garbage disposal
