FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing system is quite simple: Two men crew is $60 for the first hour, then $48 for each additional hour(pro-rated at $12 per :15 minutes).Three men crew is $72 for the first hour, then $64 for each additional hour(pro-rated at $16 per :15 minutes) Our trip(fuel charge) is calculated at $1.60 per mile from customer's beginning to their ending address(Mapquest). One benefit to this price structure is that, as time goes on, the cheaper the dollar/hour rate becomes. Also with our trip charge, the closer the customers addresses are, the less they pay. ie...if it's 5 miles between houses, the trip charge is 5x$1.60 or $8. If its less than a mile, we don't charge a trip charge at all(ZERO!!). Many people find this hard to believe and we've even had to email the rates to customers prior to the move, but ITS ABSOLUTELY TRUE! And we dont charge for stairs,shrink wrap,dissassembly/reassembly of beds,or disconnect/reconnect appliances,et... THERE ARE NO OTHE HIDDEN CHARGES other than our houly rates and $1.60 per mile trip charge. If we lied to our customers then we'd have a ton of bad reviews,complaints, and probably wouldn't be in business any more.
- How did you get started doing this type of work?
I used to do warehouse deliveries with my box truck and the company I worked for fell on hard times in the 2008 recession, so they began cutting our commissions signifigantly. Soon ,they no longer had enough clients to support most of their IC's so I phased into doing the occasional moving job to supplement my income. I soon found I could make more money and was happier doing this so I bought other vehicles and decided to do it full time.
- What types of customers have you worked with?
The most common types of jobs we perform are the typical apartment move,or house.Occasionally, we do office moves, though most office moves are handled by the larger corporate movers.