FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Made This Cleaning of Arlington, we believe in transparent, upfront pricing with no hidden fees. Every quote is customized based on the size of your property, the level of cleaning needed, and the frequency of service. We offer discounts for recurring services such as weekly, bi-weekly, and monthly cleanings, as well as multi-property and commercial accounts. We provide free estimates so you'll know exactly what to expect before any work begins.
- What is your typical process for working with a new customer?
We begin with a free consultation to learn about your cleaning needs. For larger residential or commercial properties, we may schedule a walkthrough to evaluate the space and provide an accurate quote. Once you approve the estimate, we schedule your cleaning at a convenient time. Our team arrives with professional equipment and supplies, completes the cleaning according to your customized checklist, and follows up to ensure you're satisfied with the results. Our goal is to make the process simple, professional, and stress-free.
- What education and/or training do you have that relates to your work?
Our team is trained in professional residential and commercial cleaning techniques, proper sanitation and disinfection practices, and safe handling of cleaning products. We focus on attention to detail, reliability, customer service, and consistent quality. We continuously improve our cleaning methods by staying informed on industry best practices and using effective, professional-grade products and equipment.