Sunrise Moving and Packing
4
years in business
4
years in business
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About
A local moving company in the dfw area. We love helping people.
Overview
Serves Arlington, TX
Background checked
20 employees
4 years in business
Business hours
Sun8:00 am - 6:00 pmMon8:00 am - 6:00 pm
Payment methods
Ask this pro about their preferred payment method.
Services offered
Move type
Extra services
Furniture assembly and disassembly
Packing
Storage
Equipment moving
Reviews
Excellent 4.9
90 reviews
5
94%
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5%
3
1%
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Showing 1-5 of 90 reviews
Past Customer
Jul 2, 2025
From Google
Jared and Davis did a great job.
Sunrise Moving and Packing's reply
Thank you, Mark! We’re glad Jared and Davis provided great service during your move. We appreciate you choosing Sunrise Moving and Packing Godfrey!
Past Customer
Jul 2, 2025
From Google
Dylons crew did great thanks!
Sunrise Moving and Packing's reply
Thank you, Jim! We’re glad Dylon’s crew took good care of your move and got the job done right. We appreciate you choosing Sunrise Moving and Packing Godfrey!
Past Customer
Jul 4, 2025
From Google
We used Sunrise for both packing and loading/moving and while our loading/actual move team was outstanding, some members of the packing team definitely need some additional training and some other things missed the mark. I was always able to get in touch with someone when needed but some information was conflicting. I was told by my "sales rep" that I was transferred to anytime I called that they would bring mattress bags, which they did not. I am an over planner, so I bought some just in case thankfully. They were flexible with scheduling and delivery days which was very helpful. I was told I would get a call both days when the team was on their way, which did not happen both days, I had to call for an update. Quinn did contact me the night before delivery in AL with a time which was great. So for the packing...We had 4 young guys and they were respectful but.....just young. They told me they wouldn't pack any of my lamps or shades which caused problems the next day when the loaders didn't have extra boxes or pads to wrap like 10 different lamps and told me they should have been packed. They packed the little bit of open food in our pantry which if our move was going to be longer than a 9 hour drive could have been bad. They didn't bring any wardrobe boxes so we found my husband's uniforms and suit jackets (that were thankfully in garment bags) crumpled in the bottom of a box with shoes thrown on top. They didn't want to pack our closet/clothes in boxes that were all on hangers but I had pre-bagged until I asked them too, a long with other things. A few hours in they were more concerned about getting to Chick-fil-A than finishing. They didn't bring scissors so about 2 hours in I walked past a table to see they had decided to use my FABRIC scissors they found in a cabinet without asking for cutting tape and whatever else - which if you sew or are familiar - using fabric scissors to cut anything other than fabric basically ruins them. 2 of the boys were working hard and showed up first (Emmett and another I can't remember) and the 2 that showed up later were less ambitious. Ended up being overcharged by an hour for packing but this was fixed on the delivery end easily and Emmett made sure we were only charged for the amount of boxes they used, not the entire packing package which was great. Our loading and delivery team were wonderful. Fast, efficient, experienced, great communication, courteous. We had a full set of weights, a squat rack, and heavy mats in our basement and they loaded it up no problem. They disassembled and reassembled out beds quickly and without problems, no hardware was lost. I wish I could remember his name, but one member of the loading team (he looks just like the actor David Cross haha) made a trip on his own to get boxes for the lamp shade debacle. Quinn and Alante made the drive to Alabama and they were wonderful. Overall, we only had one or two things broken which is great. We are a military family and this is our 7th move, so we've worked with plenty of different movers and had some not great experiences. I would definitely recommend Sunrise but maybe ask about your assigned packing team before hand ha. One thing that was disappointing that I found out is different from government contracted movers - the claims process and insurance for damages is not the same. Sunrise's insurance policy only reimburses 60 cents per lb as a standard, but we purchased the additional insurance for $5/lb. But this still means for a $1,800 TV if broken you would maybe only receive $300 or so, it is not full replacement value like we were accustomed to. Granted, we had almost no damage but just something to consider if you are used to the way military movers operate.
Sunrise Moving and Packing's reply
Thank you, Mary Kathryn, for taking the time to share such a detailed review. We’re glad to hear that your loading and delivery teams—including Emmett, Quinn, and Alante—helped make your move to Alabama a smooth one, especially with heavy equipment and a long distance involved.
Regarding your packing experience, we’re sorry to hear it didn’t fully meet your expectations. While our crews are trained to follow best practices and arrive prepared, we recognize that experiences can vary based on the scope of the move, team dynamics, and in-the-moment decisions. We appreciate your patience and willingness to step in where needed, and we’re glad to hear any billing discrepancies were quickly addressed and resolved on-site.
We value your feedback and will certainly review the situation internally to ensure consistency across all service teams. Thank you again for choosing Sunrise Moving and Packing Godfrey—and for allowing us to be part of such an important transition for your family. We wish you all the best in your new home!
Past Customer
Jul 5, 2025
From Google
Hard workers. Worked thru the heat.
Sunrise Moving and Packing's reply
Thank you, Jennifer and Doug! We really appreciate you recognizing the team’s hard work—especially in the heat. It means a lot to us that you chose Sunrise Moving and Packing Godfrey!
Past Customer
Jul 9, 2025
From Google
Alex and his crew really be moving.
Sunrise Moving and Packing's reply
Thanks, Shane! We’re glad Alex and his crew got the job done right. They definitely don’t waste any time! We appreciate you choosing Sunrise Moving and Packing Godfrey!
Credentials
Background Check
Nicholas Kotzamanis